At Belljem Homestay (“we,” “our,” or “us”), your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website www.belljem.com (the “Website”) or make a reservation at our homestay in Kerala, Thrissur, India.
By using our Website, you agree to the terms of this Privacy Policy. Please read this policy carefully to understand how your personal information will be treated.
1. Information We Collect
We collect information in the following ways:
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Personal Information: When you make a reservation or contact us, you may provide us with personal details such as your name, email address, phone number, address, payment information, and preferences.
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Usage Information: We collect information on how you interact with our Website, such as IP address, browser type, referring/exit pages, and date/time stamps through the use of cookies.
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Booking Information: When making a booking, we collect additional information related to your reservation, such as your stay dates, number of guests, special requests, and payment details.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your bookings and provide you with the services you requested.
- To communicate with you regarding your reservation, promotions, or other inquiries.
- To improve our Website and services based on your feedback and usage patterns.
- To comply with legal and regulatory requirements.
- To send promotional emails, newsletters, or offers if you have opted in to receive such communications.
3. How We Protect Your Information
We use a variety of security measures to protect your personal information, including encryption and secure servers. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small data files stored on your device to remember your preferences and help improve your browsing experience. You can control cookie settings through your browser, but disabling cookies may impact your experience on our Website.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with third-party service providers who assist us in operating our Website, processing payments, or fulfilling bookings, but only to the extent necessary for them to perform their services.
We may also disclose your personal information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Belljem Homestay, our guests, or others.
6. Your Rights and Choices
- Access: You can request access to the personal information we hold about you.
- Correction: If you believe any information we hold is inaccurate, you may request corrections.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
To exercise any of these rights, please contact us at info@belljem.com
7. Third-Party Links
Our Website may contain links to external sites, including those for payment processing or third-party service providers. These websites are not operated by us, and we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of these websites before providing any personal information.
8. Children’s Privacy
Our Website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the new policy on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Belljem Homestay
Email: info@belljem.com
Phone: +91 9446414061
Address: Vonginisserly, Aranattukara, Subash Chandra Bose Road, Madambi Lane, Thrissur, Kerala 680004, India